At Fabcollect, operated by Clickmagictech Private Limited, we strive to ensure a smooth and satisfying shopping experience. However, we recognize that circumstances may arise where you need to cancel an order. This policy provides detailed guidelines on order cancellations, offering clarity and transparency.
As used in this document, "we," "our," and "us" mean Clickmagictech Private Limited, while "you," "your," "user," and "users" designate our valued customers. By placing an order, you agree to the terms outlined in this policy. Please review the details carefully before proceeding with a cancellation request.
We make every effort to accommodate cancellation requests whenever feasible. However, once an order has entered the processing or shipping phase, it may no longer be eligible for cancellation. Additionally, personalized or customized items may have unique cancellation conditions.
To determine whether your order qualifies for cancellation, check your account dashboard or contact our customer support team. Acting swiftly increases the chances of a successful cancellation. If your order has already been dispatched, it cannot be canceled, and alternative solutions may need to be considered. Purchases made during sales or promotional events may have special cancellation conditions, which will be communicated at checkout.
Our goal is to ensure a fair and efficient order management system while maintaining flexibility where possible.
To streamline the process, we provide a specific window for cancellations. Whether an order can be canceled depends on its current status.
Once an order has been packed for shipment or dispatched, cancellation is no longer an option. We encourage customers to check their order status in the account dashboard to determine eligibility. Orders placed during peak shopping periods, such as sales events, may be subject to different cancellation policies.
We strive to maintain a balance between processing efficiency and providing flexibility for our customers.
To make the cancellation process simple and convenient, follow these steps:
If you experience difficulties while attempting to cancel your order, please reach out to our customer support team for assistance. Keep in mind that cancellations are only possible within the permitted timeframe and before the order enters the processing or shipping stage. Once an order has been dispatched, cancellation is no longer available.
If your cancellation request is approved and meets the eligibility criteria, the refund will be issued to the original payment method used during checkout.
We aim to make the refund process as seamless and straightforward as possible.
While we strive to accommodate cancellation requests, certain exceptions apply:
To avoid any inconvenience, please review the specific product terms before finalizing your purchase. If you have concerns or require clarification, our support team is available to assist.
At Fabcollect, we strive to ensure that our policies remain accurate and up to date. However, we cannot guarantee that all details on our website are completely error-free at all times. By using our platform, you acknowledge and accept the terms stated in this policy.
We reserve the right to cancel any order at our discretion, especially if it violates our terms of service or is flagged as potentially fraudulent. In the event of any inconsistency between this policy and other communications, the information on our website shall take precedence.
By completing a purchase, you confirm that you have read, understood, and agreed to the terms of this cancellation policy.
If you have any questions or require further clarification regarding order cancellations, please reach out to our support team at clickmagictechprivatelimited@gmail.com. We are always here to help and ensure a smooth shopping experience for you.